Privacy Policy

Effective: March 26, 2026

A Way Forward LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete a form, schedule services, communicate with us, or opt in to receive text messages.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

  • Appointment and scheduling details

  • Information submitted through contact forms, intake forms, consultation forms, client agreement forms, and other service-related forms

  • Payment or billing information, if applicable

  • Any other information you choose to provide to us

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, referral source, and website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Schedule, confirm, and manage appointments

  • Send reminders, confirmations, and service-related updates

  • Provide access to forms, agreements, and requested resources

  • Communicate with you regarding services or support

  • Send marketing or promotional communications if you have opted in

  • Improve our website, services, and client experience

  • Maintain records and comply with legal or business obligations

3. Text Messaging and SMS Communications

If you opt in to receive text messages from A Way Forward LLC, we may send you:

  • Appointment reminders

  • Scheduling confirmations or changes

  • Client support messages

  • Links to intake forms, client agreements, or other service-related documents

  • Promotional messages, updates, event announcements, or offers, if you have separately consented to receive marketing messages

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, such as providers for website hosting, scheduling, form collection, CRM systems, email delivery, payment processing, analytics, and text messaging. These providers may access information only as necessary to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties except service providers necessary to deliver SMS communications and related business services.

5. Cookies and Analytics

Our website may use cookies, pixels, or similar technologies to help us understand website traffic, improve performance, and enhance user experience. These technologies may collect information about how visitors interact with our website.

You can adjust your browser settings to refuse cookies, although some parts of the website may not function properly if you do so.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use some features of our website or services.

You may also:

  • Opt out of marketing emails by clicking the unsubscribe link, where available

  • Opt out of SMS messages by replying STOP

  • Contact us to request updates or corrections to your information

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those third parties.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

A Way Forward LLC
Hello@awayforwardhypnosis.com
407-476-3828